Element 18 - Information technology
Yes, this action is about protecting computer records of patient data from unauthorised access. Therefore, it is referring to any computer which has access to patient data. For some pharmacies, this may include computers in the front of shop.
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The Evidence Required at Assessment requires proof that patient data cannot be accessed by unauthorised personnel. A pharmacy may decide that all pharmacy staff are authorised to access patient data. In this case, the Assessor would only look for proof that patient data cannot be accessed by non-pharmacy staff.
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Provided the backup log contains the data required by the mandatory fields on the T18A Backup Schedule and Record template, this log would be sufficient. Backup monitoring is acceptable only if the pharmacy can prove that they receive an immediate confirmation that the backup process has not malfunctioned and that their information has been successfully backed up.
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The planned schedule should be recorded in P18B Data Backup. The assessor sights evidence this is being followed through electronic logs, printed records or the T18A Backup Schedule and Record.
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No. The evidence required at assessment requires an explanation only for the systems the pharmacy uses.
Resources No, Element 18 Action 8 requires the pharmacy to have the ability to receive facsimile transmissions. This could include a fax machine or receiving facsimile transmissions via software installed on their computer system.